IntelliControl ICS frequently asked questions
Q: When updating my IntelliFile3 software should the current version be removed?
Q: When performing a firmware update do the iRemotes that are installed as repeaters need to connected to the GXR2?
Q: When performing a firmware update my iPod card will not update yet the rest of the system updates without issue. What can cause this to happen?
Q: When transferring a program from the IntelliFile3 software into the GXR2 the RS232 data transfer fails but the rest of the program transfers. What can cause this to happen?
Q: What is Discover?
Q: How do I re-assign a GXR2 from a Slave to a Master?
Q: How far can a keypad be placed from the GXR2 main unit?
Q: With linked zones, do the volumes of the two zones track together, or do they just turn on/off and source select together?
Q: Is there a way to lock out the end-user from acoustic adjustments?
Q: Is it true that the power supply in the GXR2 is sufficiently robust to support the connection of 12 Contacts?
Q: Of the eight conductors in the Cat5 keypad cables, how many are actually used?
Q: What is the pin-out info for the RJ45 connections on a GXR2?
Q: Is there any way that unused Master Keys can be configured to change zones?
Q: Has there been any provision made for pre-programming a system configuration prior to the actual installation?
Q: Within the IF3 software, there appears to be a feature to allow editing of IR codes, however, it does not seem to be as comprehensive as what we have enjoyed with IF2 software. Is this possible with IF3?
Q: Can I use the GXR2 without any in-wall keypads?
Q: I don't have the latest version of the IntelliFile3 software on my computer. Where can I find the most recent version and how do I update my computer
Q: What is the correct method for installing and updating multiple GXR2 units?
Q: I am installing a dual GXR2 system. When the IntelliFile3 software discovers the components it displays a message indicating I have two Master units. What does this mean and how can I correct it?
Q: I have finished creating a program in the IntelliFile3 but the software will not allow me to transfer the program to the GXR2. Why?
Q: I have returned to a jobsite to add additional source cards and User Interface Devices (UIDs) to an existing ICS system. What is the best method to accomplish this?
Q: When updating the firmware of an ICS system I receive a “failure to confirm update” message. What does this mean and how can I correct it?
Q: What exactly is the function of step #1 (Optimizing Network)? Is it necessary to perform this step as part of the programming process?
Q: What is IntelliControl ICS?
Q: What's required to install the IntelliControl ICS system?
Q: Why select Niles Audio for my system?